Southern Company Ethics & Concerns Coordinator in Atlanta, Georgia
Ethics & Concerns Coordinator
The Ethics & Concerns Coordinator position resides in the General Counsel organization. This position satisfies and supports the critical component of the Department of Justice-Federal Sentencing Guidelines for Organizations as follows: “The organization [Georgia Power Company] shall take reasonable steps to have…a system…whereby the organization’s employees and agents may report or seek guidance regarding potential or actual criminal [and unethical] conduct without fear of retaliation.” This position provides confidential, neutral, and independent investigations of alleged unsafe work environments, work-related ethics and compliance issues including, possible violations of Our Values and Code of Ethics, applicable laws, rules, regulations or our policies, standards and procedures. The Ethics & Concerns Coordinator ensures that effective and confidential communication is maintained throughout the process with all individuals involved and any related parties and that retaliation toward anyone involved with a concern will not be tolerated.
- BS/BA is preferred. Master’s degree or law degree is desired
- Three years of corporate ethics and concerns experience, some of which involves supervision, OR three years or more of direct lead experience in the scoping of an investigation, creating an investigation strategy, plan and investigation techniques (interviewing, information gathering, etc.), using discernment and judgment for reaching a conclusion on each investigation, report writing, and communication of results.
Ability to demonstrate a high level of ethical behavior, integrity, and trust in both job related and personal activities to create a high level of trust and credibility in the Ethics & Concerns program. Must be able to handle sensitive information and maintaining confidentiality to the extent necessary.
Working knowledge of HR policies and practices, employment laws, and labor issues.
General knowledge of significant laws and regulations to be able to recognize important issues that could become employee or contractor concerns.
Effective working relationships and interpersonal skills
Ability to tolerate stress and provide a stable level of performance under pressure and/or opposition. Must maintain a controlled demeanor, composure, and objectivity when confronted with difficult issues.
Effective coordination skills to include, planning, organizing, directing, and leading a high performance investigative team.
Strong interpersonal, facilitative, negotiating, and presentation skills to effectively communicate, and consult with senior management, employees, and contractors.
Sensitivity and ability to work with individuals from a wide variety of backgrounds and maintain an objective understanding of different perspectives.
Effective investigation skills including planning, interviewing, listening, gathering, and analyzing information, developing appropriate win-win resolutions.
Strong oral and written communication, evaluation, and analytical skills.
Effective problem solving ability-able to relate and compare data from different sources, identify issues or potential issues, secure relevant information, critically and objectively evaluate situations, and make sound factual decisions.
Ability to influence others toward appropriate decisions and actions.
Ability to effectively deliver difficult messages to all levels of employees and management.
Ability to manage conflict and stress.
Flexibility to changing demands and establishing priorities
Must be able to shift focus rapidly based on issues that arise
Ability to manage administrative responsibilities to ensure that proper records are maintained to support investigation results and to support company positions if challenged by regulatory agency or litigation.
MAJOR JOB RESPONSIBILITIES:
Manage and lead internal investigations including, but not limited to:
development of appropriate investigative strategies and plans
performing or leading investigations
communication of concerns and providing investigation updates to responsible executive management
timely completion of investigation
review of investigative results to ensure that scope objectives have been met and that investigative files are complete and “best in class”
immediate reporting to Ethics & Concerns Manager and/or Compliance Officer and Southern Company if results of investigation establish material violation of the law, officer misconduct, or financial reporting inaccuracies
ensuring that appropriate facts of the case are reflected in a well written report to management
making a decision based upon the facts of each case and from consultation with subject matter expert (including Legal) if the concern was substantiated or unsubstantiated
identifying root causes and offering management suggestions to impact working environments, Our Values gaps, and skills gaps of supervisors/managers
discussing the case with and responding to management questions
maintaining an appropriate level of confidentiality of concerns critical to the credibility of the program, and when necessary, consulting with responsible company officers on the closure of investigations and adequacy of management’s response to taking appropriate correction action
Provide concerns investigation information and reports to the Ethics & Concerns Manager for presenting to functional officers and the CEO each quarter, as well as to the Investigator Review Committee and the controls and compliance committee. From that and other information, the Ethics & Concerns Manager produces quarterly fraud report that is submitted to the Company’s Compliance Officer, Disclosure Committee and to the Southern Company Compliance Officer.
Together with the Ethics & Concerns Manager, meet with senior officers on a periodic basis to discuss program status, issues of significance (trends), and any recommendations to improve functional work environments, skill sets of supervisors and increase overall knowledge and effectiveness of the Ethics & Concerns program.
Working with the Ethics & Concerns Manager, initiate appropriate and effective program communication and training to ensure that all employees and contractors are aware of the Ethics & Concerns program, how it works, and encouraging employees to sue it to report concerns.
Soliciting feedback from employees and contractors who filed concerns for identifying program improvements that may be warranted, and for input on the effectiveness of investigators themselves.
Resolve exceptions reported on the annual Compliance Questionnaire.
Provide training to management and employees as necessary.
Participate in the New Employee Orientation training, providing new employees with information about the Ethics & Concerns program and processes, and their Duty to Act.
Make presentations to leadership teams and employee councils across the state about the Ethics & Concerns program and process.
Subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position.
Georgia Power is an investor-owned, tax-paying utility that serves 2.4 million customers in all but four of Georgia's 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average. With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company (NYSE: SO) is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns Alabama Power, Georgia Power, Gulf Power, Mississippi Power, Southern Nuclear, Southern Power, SouthernLINC Wireless and Southern Telecom. Southern Company also has a growing competitive generation company. Southern Company brands are known for excellent customer service, high reliability and retail electric prices below the national average. Southern Company is consistently listed among the top U.S. electric service providers in customer satisfaction by the American Customer Satisfaction Index (ACSI).
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Legal & Compliance
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Georgia Power Company
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)
241 Ralph McGill Blvd. NE
Req ID: GPC2006495