IT Manager- Integrations, Compliance, Gas Ops and GIS Applications

Description

Manager - Integration, Compliance, Gas Ops, GIS Applications

Job Summary

The Manager, Integration, Compliance, Gas Ops, GIS Applications position within Gas Technology Services will have overall responsibility for leading teams of analysts and developers. The analyst group will be responsible for the support of projects for Integrations (BizTalk/MQ), Compliance, Gas Operations, and GIS applications. This will include refinement of requirements for projects/enhancements; creation of functional and technical design documents; and production support analysis for custom applications as well as COTS applications. The development group will support the same applications with the addition of supporting development for Field Applications. The development group will have a dotted line to the Manager, Field applications.

Manager – Essential Duties Include

• Serve as management level interface between groups within Gas Technology Services

• Manage relationships with external vendor partners to deliver projects, resources, and production support where necessary. This includes ensuring the proper level of resourcing is provided and agreed upon in advance, vendor additions/terminations are processed as needed, changes to vendor staff are tracked, SLA/SLEs are being met by vendors, quality levels for code and analysis are met by vendors, vendors are following the Gas Technology Services processes and procedures, and any discrepancies are dealt with immediately. Ensure SOWs are accurate when written and followed once approved.

• Provide direction to Supervisors to ensure resources are on-hand and effectively utilized; maintaining the ability to ‘flex’ to meet customer demands; ensure a proper resource plan is kept and ensure work is being performed based on priority

• Collaborate and negotiate work assignments for the team to ensure project expectations can be met

• Take a leadership role in ensuring Analyst and Development strategies are in alignment with Technology Organization goals and strategies

• Provide support to the Supervisors for day-to-day activities

• Ensure SLA/SLEs are being met and customer satisfaction scores for Gas Technology Service meet our goals; ensure Remedy tickets are properly updated and communication to incident reporters is accurate and timely

• Performance management for the supervisory, including performance appraisals, mentoring, coaching as well as ensuring Supervisors are providing excellent performance management to the staff

• Attract, develop, retain and manage a diverse group of supervisory and technical individual contributors.

• Lead, motivate and develop employees; effectively plan and manage projects; apply strong oral and written communication skills; apply strong customer service and negotiating skills; exhibit initiative, and follow through with customer commitments; and apply sound performance techniques

• Considerable interpersonal skills and the ability to communicate effectively is essential

• Facilitate technical guidance and direction to software development teams; including developers, contractors, and vendors

• Provide budgetary oversight. Manage the budget for this particular area, ensure time is properly reported for both internal and external team members, ensure invoices are properly coded and approved in a timely manner, identify areas for savings throughout the year.

• Develop, maintain, and manage comprehensive work plans, work prioritization, and delivery on project commitments

• Contribute strategic thinking related to how the Gas Technology Application group contributes to and supports the Gas Technology Organization

• Implement and maintain production support processes focused on identification and mitigation of root cause

Skills/Experience

• Bachelor’s degree in MIS, Computer Science or a related field

• A comprehensive knowledge and understanding of the Software Development Life Cycle

• Ability to handle multiple assignments and conflicting priorities

• Ability to work with business partners and peers of varying levels of technical proficiency

• Interest in and passion for learning and working in a fast-paced environment

• Experience with large scale project development, enhancement projects and production support

• Ability to identify root cause as well as mitigation required

• Comprehensive, recognized leadership skills that build relationships and develop a team atmosphere

• Knowledge of software development technologies, various software languages, methodology and tools

• Experience with Agile delivery; Kanban; Scrum, DevOps tools

• Experience as a multi-tier software developer a plus

• Excellent problem-solving skills

• Excellent communication skills(Oral and written)

• Strong ITIL Foundation

• Languages: BizTalk, .NET, Java, Java Script/TypeScript, Python, C/C#/C , JSON, HTML, CSS, Perl, Scala, SQL skills

• Frameworks: Xamarin, .NET Core/.NET Framework, Apigee, Windows communication Framework, Web API, Entity Framework, Jquery, Angular, Telerik Kendo Framework, MVC, Asp.net, Winforms

• Technology/Applications: ESRI, IBM MQSeries, IBM Websphere, DNV Noble Apps, iOS, Click, Maximo, CGI ARM, Itron

Reporting Relationship

• This position reports to the Director, Gas Applications

#LI

Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

AGLR Corporate Office - 10 Peachtree Place NE (10AtlantaCODE)

10 Peachtree Place NE

Atlanta, 30309

Req ID: SCS2010554