Southern Company Manager, New Business Development in Atlanta, Georgia

Manager, New Business Development

Description

About Atlanta Gas Light

Atlanta Gas Light is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Atlanta Gas Light provides natural gas delivery service to more than 1.5 million customers in Georgia. In operation since 1856, the company is one of the oldest corporations in the state. For more information, visit www.atlantagaslight.com at http://www.atlantagaslight.com/ .

The purpose of this position is to oversee and manage the on-boarding of all new residential, commercial, and industrial customers to the utility’s distribution system, promote top-line growth and to assist and support the existing customer base in adding incremental load to the system or modifying existing utility infrastructure on customer property in the most optimal manner possible. The individual in this role will work with internal and external parties to ensure that we develop and maintain consistent and supportive customer facing opportunities.

Responsible for managing and motivating all residential, commercial and industrial sales personnel and functions. Insuring sales goals are met and provides coaching to direct reports.

Functional Expertise:

  • Manages the customer on-boarding experience to ensure all customers are extended service in as timely and cost-effective manner as possible.

  • Developing, administering and implementing the Company’s sales programs in order to maximize sales and revenue

  • from the residential, commercial and industrial market segments.

  • Prepares, monitors and executes on departmental O&M and Capital New Business budgets

  • Analyzes and interprets key new business metrics

  • Providing detailed monthly reporting on margin and meters as related to goals.

  • Provides the primary interface between the residential, commercial and industrial sales teams and the Service Centers

  • and Marketing along with other Company departments.

  • Provides coaching for field sales employees.

Business Acumen:

  • Balances external stakeholder (customer, regulatory agency, permitting jurisdiction, etc.) needs with company goals and objectives to reach a favorable resolution to stakeholder issues and/or concerns.

  • Consults with engineering, construction, and operations resources on constructability timelines of new and revision projects generated by the customer.

  • Works with the Manager of Construction to formulate the most efficient routing of new gas mains and services to serve new residential, commercial, and industrial developments

  • Proposes alternative gas main and service designs for system reliability and cost effectiveness

Engagement :

  • Manages staff selection and performance development through coaching and training opportunities.

  • Presents departmental performance and reports on the progression of major projects to key internal stakeholders at the director and/or executive level

Driving Results:

  • Establishes and monitors work goals that are consistent with the department’s and corporation’s overall strategy

  • Drives results through performance management of staff including setting expectations, evaluating results and taking corrective action as needed

  • Achieves high performance in a matrix environment by effectively managing relationships with other business organizations

  • Develop and implement new processes and procedures resulting from “lessons learned” meetings and “root cause” studies

Education and Experience:

Required:

  • Valid Georgia Driver’s license

  • Bachelor’s degree in marketing, business administration or related field,

  • Three to five years of progressive management experience in residential and commercial sales or equivalent experience

Preferred :

  • Master’s degree

Or

  • Equivalent academic education and experience

Skills :

Required :

  • Knowledge - Must possess extensive knowledge of standard residential and commercial sales practices, trends and techniques used within general industry and specifically in the sales and marketing field. Must possess extensive knowledge of Company business practices for all areas of AGL Resources. Must have extensive knowledge of general management and business practices and techniques.

  • Communication Skills - Must be able to communicate effectively in both written and verbal form with all levels of management, staff, customers, consultants, and developers. Must communicate in a professional manner and provide superior customer service to all who interface with AGL Resources. Must be able to manage employees by communicating effectively and developing the interpersonal skills of the sales force. Must be able to resolve communication issues between employees and the various departments that interact with the Residential and Commercial markets area.

  • Teamwork - Must demonstrate effective working relationships with all levels of employees and customers. Must cooperate with and offer assistance to others including senior management, customers, co-workers, and consultants. Must be able to develop and maintain a productive and self-supportive team. Must support and act for the long-term benefit of AGL Resources.

  • Analytical Skills - Must be able to manage and complete multiple high priority projects and activities with strict time sensitive deadlines. Must possess organizational skills required to manage staff and projects in an effective manner. Must be able to analyze financial reports and make recommendations to senior management. Must be able to analyze market trends and take a proactive approach in applying such trends.

  • Leadership - Must be able to manage projects and resources effectively and efficiently with support of other sales and marketing groups. Must be able to effectively motivate and lead sales staff toward Company goals that achieve or exceed revenue goals and provide superior results.

  • Innovation and Creativity - Must be able to demonstrate by example, how to develop and implement innovative programs designed to increase revenues, decrease expenses, ensure customer loyalty and establish Atlanta Gas Light Company as the leading provider of services for residential and commercial customers.

Certifications/Licenses: Preferred

Registered Commercial Gas Consultant

Certified Industrial Gas Consultant

About Southern Company

Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com at http://www.southerncompany.com/ .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

#LI

Job Field: Sales & Marketing

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Gas

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Southern Company Gas Headquarters (10Atlanta)

10 Peachtree Place

Atlanta, 30309

Req ID: GAS2001111