Southern Company Manager,Crisis & Incident Management in Atlanta, Georgia
Manager,Crisis & Incident Management
The purpose of this position is to manage the Crisis and Incident Management objectives for Southern Company Gas including Emergency Preparedness, Incident Investigations, and Business Continuity programs.
With regards to Crisis Management, the position develops, trains, and executes the Crisis Management plan and Major Incident Support Team plan. These plans include incident specific actions for potential events such as hurricanes, mass outages, pandemics, gas system operations abnormalities, etc. The position coordinates the activities of the Incident Support Team (IST) and the Crisis Management Team (CMT) in real-time and tracks the Company’s performance against the Crisis Management Plan.
With regards to Emergency Preparedness, the position develops and conducts drills and exercises that test all plans and prepares participants for incidents.
With regards to Incident Investigations, the position leads event learning activities by tracking, investigating, and facilitating improvement plans involving incidents and crisis while working with subject matter experts.
With regards to Business Continuity, the position supports the development and maintenance of Business Continuity plans developed by the functional experts. Also, develops and supports alternative communication protocols and methods.
Through these activities, the position, develops liaison with key internal and external groups including Southern Company Enterprise Resilience and counterparts at AGA, SGA, PHMSA, DOT, DHS, OSHA, FEMA or other related agencies.
- BA/BS degree in Engineering, Loss Control, Occupational Safety or other related technical or science degree
Certification in one or more of the following - Professional Engineer, Emergency Management, Safety, Business Continuity, Incident Investigation or equivalent
Related Work Experience:
- Minimum of 6 years in natural gas operations, safety, and/or engineering experience including handling emergencies
Practical experience for field application of Crisis Management and Business Continuity programs
Experience training others and speaking to large groups Working knowledge of PHMSA, DOT, DHS, OSHA, FEMA or other related regulations and programs
Experience managing crisis, investigating incidents, developing processes and improvements
Specific Skills & Knowledge:
Ability to work with all levels of management
Ability to conduct confidential and sensitive inquiries
Ability to influence others to resolve issues appropriately
Ability to work in crisis situations, to work calmly under pressure and to be a logical thinker in ambiguous situations
Working knowledge of applicable Federal and State regulations (e.g. DOT, DHS, OSHA)
Competency to work independently, to be a self-starter, to be resourceful, and take initiative
Ability to understand and analyze legislation and regulation and translate into corporate summaries and policy as needed
Strong leadership skills
Must be able to work in the field under a variety of weather conditions
Strong verbal and written communication skills
Knowledge of safe work practices and procedures
Strong presentation and team facilitation skills
MS Office Suite - intermediate proficiency, ability to learn other databases and technology tools quickly
Project management skills
Strong organizational and time management skills
Working Conditions/Physical Requirements:
• Travel requirements: Occasional (5-20% travel) to Regular (20-50% travel) Traveler: The incumbent may be required to travel on a regular basis. Trips will likely require air travel and/or overnight stay away from home for one or more nights.
• On-call duties: While not officially on call, must be able to respond to urgent issues when contacted on mobile communication device as issues arise.
• Work environment: The incumbent works in an office environment and may be exposed to varying outdoor weather conditions when working with field operations, conducting drills and exercises, and researching
Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.
Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Engineering
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Gas
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
AGLR Corporate Office - 10 Peachtree Place NE (10AtlantaCODE)
10 Peachtree Place NE
Req ID: GAS2003037