Southern Company Operations Support Supervisor in Atlanta, Georgia

Operations Support Supervisor


Operations Support Supervisor – Communication Support

Location: 689 Virginia Ave NE, Atlanta, Georgia


This position is responsible for providing technical leadership and guidance for the Communication Support group within Operations Support. The Communication Support team provides hardware and software support of the Distribution Supervisory Control and Data Acquisition (SCADA) system for the Distribution Control Centers and region personnel. Additionally, the team works closely with the Technology Organization, SCS Energy Management Systems (EMS), and Distribution Automation to develop, resolve, and enhance communications to substation, transmission line, and distribution line remote terminal units (RTUs).


  • Deliver effective performance management for eight direct reports

  • Ensure that team responds in timely manner for routine and after-hour customer needs

  • Ensure that team receives proper growth and development training for current and future roles

  • Model and support employee led safety culture and human performance initiatives

  • Manage relationships with internal and external customers, including the Georgia Control Center (GCC), Distribution Control Centers (DCCs), Energy Management Systems (EMS), Technology Organization (TO), Project Management, Protection & Control Field Services (P&CFS), Substation Integration & Automation (SIA), Distribution Automation (DA), and Integrated Transmission System (ITS) participants



  • Bachelor or Bachelor of Science Engineering degree preferred

  • Electrical Engineering, Computer Science, or Computer Engineering degree a plus

  • Advanced degree or PE license a plus


  • Minimum of 5 years work experience in the construction, operation, design, planning or maintenance of Transmission and/or Distribution facilities is preferred.

  • Minimum of 5 years work experience in information system network design and maintenance is preferred.

  • Experience with performance management is a plus

  • Experience with EMS (Energy Management System), SCADA (Supervisory Control and Data Acquisition), or System Automation is a plus

  • Experience with SCADA communication transport technologies and associated architecture is a plus

  • Working knowledge of both Transmission and Distribution System Operations is a plus

  • Experience working with ITS participants is a plus

Knowledge, Skills & Abilities:

  • Demonstrated leadership skills and performance management skills with a diverse workforce, as well as proficiency as a mentor/trainer

  • Strong teamwork and interpersonal attributes

  • Foster a positive and inclusive work environment

  • Excellent analytical and technical problem-solving skills

  • Effective in oral and written communications, facilitation of meetings, and able to build and maintain relationships with varied contacts, both internal and external to the Company

  • Ability to obtain Critical Infrastructure Protection (CIP) and Insider Threat Program (ITP) security clearance is required

All candidates are subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position .

Georgia Power is an investor-owned, tax-paying utility that serves 2.25 million customers in all but four of Georgia's 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at at .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.


Job Field: Power Line Operations & Maintenance

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Georgia Power Company

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Virginia Avenue Office - 689 Virginia Ave NE (689ATLANTA)

689 Virginia Ave NE

Atlanta, 30306

Req ID: GPC2006154