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Southern Company Resource Management Senior Scheduler in Atlanta, Georgia

Resource Management Senior Scheduler


Basic Function:

The Senior Scheduler is viewed as the subject matter expert for the scheduling functions and is responsible for the management of emergency and non emergency work according to company standards. The Sr. Scheduler leverages new technology and is able to multi-task as well as possesses the ability to focus on multiple field resources and service areas simultaneously. The Sr. Scheduler efficiently utilizes supporting technology in communicating, monitoring and directing field resources while maintaining appointment completion, managing emergencies and meeting customer expectations. The Sr. Scheduler is also responsible for supporting the Schedulers and Specialists when necessary. Basic leadership competencies are required to be effective as a Sr. Scheduler and development of these skills is required in this role.

Representative Duties and Responsibilities:

  • Responsible to train other members of the RM team in their job responsibilities

  • Monitors and documents progress of trainees to include completing training reports, evaluations, providing input on training needs and assisting with the development of training documents

  • Responsible to utilize their departmental expertise to evaluate and improve processes to improve effectiveness and improve efficiencies

  • Conduct regular production meetings with area supported

  • Responsible for providing updated workload and resource information along with plan recommendations for future work plans at the monthly collaborative field and RM Planning Meeting

  • Responsible for providing a comprehensive review and report status of pending work programs to the affected parties on a regular basis

  • Responsible for review of work plans

  • Responsible to effectively perform the duties of the Scheduler role when necessary

  • Acts as a team leader and Subject Matter Expert (SME) for the entire scheduling team

  • Assists with difficult and complex situations; and serves as the technical expert for scheduling issues

  • Assists field supervisor by reviewing daily staffing and scheduling field service personnel for overtime

  • Assists during mass outages to obtain information and coordinate activities of field service personnel

Education and Experience:


• Required BS/BA or 4 years equivalent work experience

• Requires 1 years dispatching/scheduling experience with a Field Operations focus



  • MS Word, Excel - intermediate proficiency

  • MS Access, Outlook - basic proficiency

  • Influencing

  • Problem Solving

  • Decision Making

  • Problem Solving

  • Multitasking

  • Self-starter

  • Organization

  • Collaborative

  • Ethical

  • Task-Orientated


  • DOT Qualification

  • Spanish - fluent

Working Conditions/Physical Requirements:

Rotating shifts, Night, weekend, and holiday work

Overtime work

Must sit for long periods of time

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Gas Pipeline Operations & Maintenance

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Atlanta Gas Light

Job Type: Standard

Travel (Up to...): No

Union Covered: No

Work Location(s):

AGLR Corporate Office - 10 Peachtree Place NE (10AtlantaCODE)

10 Peachtree Place NE

Atlanta, 30309

Req ID: GAS2003064

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