Southern Company Meter Service Representative (Augusta) in Augusta, Georgia
Meter Service Representative (Augusta)
Description - External
Meter Service Representative
Augusta, GA Customer Service
The Meter Service Representative position will provide support to the Augusta area customer service, metering, distribution,
and engineer departments. The position will require installation, removal, connecting / disconnecting service due to nonpayment
of service for all AMI residential and small commercial class meters. The Meter Service Rep. will perform testing,
maintenance and repairs for residential and small commercial self-contained meter sockets. In addition, the position will
ensure that all metering equipment is in compliance with GPC’s Blue Book standards for AMI meter installations.
DESCRIPTION OF DUTIES:
Duties include but are not limited to the following.
- Maintain, thorough knowledge of applicable rules associated with GPC’s metering installation standards, safety
section zero, environmental regulations, OSHA regulations, practice safe work methods, use required personal protective
equipment and conduct job briefings
- Interact with customers as required on a daily bases and provide world class customer service with Southern Style
Schedule installations with customers and coordinate work with local forces and electrical contractors as necessary
Ensure compliance with GPC’s Blue Book standards for meter installations
Maintain electric residential and small commercial meters, metering systems and various accessories used primarily for
installations measuring power interchange with residential and commercial customers via: inspections, repairs, testing and
verification of connections / constants. Repair meter bases as needed in accordance with GPC standards
Identify metering related hazards and repair meter bases as needed, in accordance with GPC standards
Perform audits of AMI system meters as prescribed by PSC requirements
Perform other related duties for Region Customer Service, Metering, Distribution, and Engineering departments as
assigned or necessary. This includes SERP duty on numbered or non-numbered storms
High school diploma with knowledge of basic electricity required.
Technical certificate or equivalent in Electronics/Electrical/Telecommunications preferred.
Must pass the CAST and/or additional test prescribed by SCS – HR testing.
Must complete and pass 5 day GPC-MS-MSR- Meter Service Order training
2 to 3 years of experience installing meters, repairing meter bases and removing self-contained residential/commercial
class meters – preferred
- Exhibit and demonstrate Southern Company’s “Southern Style” values of unquestionable trust, superior
performance, and total commitment
- Must be able to frequently work in extreme weather conditions throughout the entire year. All climatic conditions will be
experienced in this position (heat, cold, rain, snow/ice, etc).
Ability to interact professionally and courteously with all customers
Good computer skills with ability to obtain AMI and ARMS III system training, which is required to perform the job duties
Must have a valid motor vehicle operator’s license and a good driving record.
Be self motivated and able to work with limited supervision
Have flexibility and be available to work overtime as needed
- To be considered for an interview, candidates must pass (or have passed) the Construction and Skilled Trades test
- Must be available to work storm duty additional hours/overtime which could include: working evenings, nights, weekends
and/or holidays. Must be available to work at other company locations when needed, including traveling out of town and
Candidate/new hire must provide proper safety toe shoes or boots.
Candidate should meet the physical requirements of the position, including (but not limited to): bending, kneeling,
crawling, walking ,hearing, overhead reaching, stooping and standing for long periods of time, working outdoors in all
weather conditions, and heavy lifting
This is a position covered by a collective bargaining agreement between GPC and IBEW Local 84. Union membership is
optional. Current starting pay for ALL NEW HIRES is $3180.00/month or approximately $18.35/hour. MSR candidates
who receive job offers will be hired at this rate, regardless of experience/skills. This rate is non-negotiable.
Georgia Power Company has classified this position as "Safety Sensitive" and as such is subject to relevant pre-employment
screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant
successfully completing all required fitness assessments.
Subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products
(including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying
for this position.
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com at http://www.georgiapower.com/ and connect with the Company on Facebook ( Facebook.com/GeorgiaPower ), Twitter ( Twitter.com/GeorgiaPower ) and Instagram ( Instagram.com/ga_power ).
Job Field: Customer Service
Job Type: Standard
Primary Location: Georgia-East Georgia-Augusta
Operating Company: Georgia Power Company
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Union Covered: Yes
Augusta North Leg - 2103 North Leg Drive (2103AUGUSTA)
2103 North Leg Drive
Req ID: GPC2006744