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Southern Company Meter Service Representative (Augusta) in Augusta, Georgia

Meter Service Representative (Augusta)


Description (External)

Description - External

Meter Service Representative

Augusta, GA Customer Service

The Meter Service Representative position will provide support to the Augusta area customer service, metering, distribution,

and engineer departments. The position will require installation, removal, connecting / disconnecting service due to nonpayment

of service for all AMI residential and small commercial class meters. The Meter Service Rep. will perform testing,

maintenance and repairs for residential and small commercial self-contained meter sockets. In addition, the position will

ensure that all metering equipment is in compliance with GPC’s Blue Book standards for AMI meter installations.


Duties include but are not limited to the following.

  • Maintain, thorough knowledge of applicable rules associated with GPC’s metering installation standards, safety

section zero, environmental regulations, OSHA regulations, practice safe work methods, use required personal protective

equipment and conduct job briefings

  • Interact with customers as required on a daily bases and provide world class customer service with Southern Style


  • Schedule installations with customers and coordinate work with local forces and electrical contractors as necessary

  • Ensure compliance with GPC’s Blue Book standards for meter installations

  • Maintain electric residential and small commercial meters, metering systems and various accessories used primarily for

installations measuring power interchange with residential and commercial customers via: inspections, repairs, testing and

verification of connections / constants. Repair meter bases as needed in accordance with GPC standards

  • Identify metering related hazards and repair meter bases as needed, in accordance with GPC standards

  • Perform audits of AMI system meters as prescribed by PSC requirements

  • Perform other related duties for Region Customer Service, Metering, Distribution, and Engineering departments as

assigned or necessary. This includes SERP duty on numbered or non-numbered storms


  • High school diploma with knowledge of basic electricity required.

  • Technical certificate or equivalent in Electronics/Electrical/Telecommunications preferred.

  • Must pass the CAST and/or additional test prescribed by SCS – HR testing.

  • Must complete and pass 5 day GPC-MS-MSR- Meter Service Order training

  • 2 to 3 years of experience installing meters, repairing meter bases and removing self-contained residential/commercial

class meters – preferred

  • Exhibit and demonstrate Southern Company’s “Southern Style” values of unquestionable trust, superior

performance, and total commitment

  • Must be able to frequently work in extreme weather conditions throughout the entire year. All climatic conditions will be

experienced in this position (heat, cold, rain, snow/ice, etc).

  • Ability to interact professionally and courteously with all customers

  • Good computer skills with ability to obtain AMI and ARMS III system training, which is required to perform the job duties

  • Must have a valid motor vehicle operator’s license and a good driving record.

  • Be self motivated and able to work with limited supervision

  • Have flexibility and be available to work overtime as needed

Other Requirements

  • To be considered for an interview, candidates must pass (or have passed) the Construction and Skilled Trades test


  • Must be available to work storm duty additional hours/overtime which could include: working evenings, nights, weekends

and/or holidays. Must be available to work at other company locations when needed, including traveling out of town and

overnight stay.

  • Candidate/new hire must provide proper safety toe shoes or boots.

  • Candidate should meet the physical requirements of the position, including (but not limited to): bending, kneeling,

crawling, walking ,hearing, overhead reaching, stooping and standing for long periods of time, working outdoors in all

weather conditions, and heavy lifting

This is a position covered by a collective bargaining agreement between GPC and IBEW Local 84. Union membership is

optional. Current starting pay for ALL NEW HIRES is $3180.00/month or approximately $18.35/hour. MSR candidates

who receive job offers will be hired at this rate, regardless of experience/skills. This rate is non-negotiable.

Georgia Power Company has classified this position as "Safety Sensitive" and as such is subject to relevant pre-employment

screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant

successfully completing all required fitness assessments.

Subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products

(including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying

for this position.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit at and connect with the Company on Facebook ( ), Twitter ( ) and Instagram ( ).

Job Field: Customer Service

Job Type: Standard

Primary Location: Georgia-East Georgia-Augusta

Operating Company: Georgia Power Company

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: Yes

Work Location(s):

Augusta North Leg - 2103 North Leg Drive (2103AUGUSTA)

2103 North Leg Drive

Augusta, 30909

Req ID: GPC2006744

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