Southern Company AMI Information Systems Analyst in Birmingham, Alabama

AMI Information Systems Analyst


AMI Information Systems Analyst

Birmingham, AL


The AMI Information Systems Analyst will assure the continuity of valid data from the AMI end-point into the AMI Head end systems and communication to subsequent AMI systems. The Information Systems Analyst will provide strategic management and assure the performance and reliability of the AMI Headend systems, MV90 , Itron Enterprise Edition and various other collection systems. . The Information Systems Analyst will develop strategic process improvements for the AMI Operations team through efficiencies or technology implementations.

The AMI Information Systems Analyst will work with Customer Services, Metering Services, Technology Organization, Distribution and AMI vendors to assure the AMI system is fully supporting the Operating Companies business needs, and to harvest the future benefits of the technology.

JOB REQUIREMENTS (Education, Experience, Knowledge, and Skills)

  • Educational Preferences: Bachelor’s Degree in Engineering, Computer Science, or Computer Information Systems required

  • At least five or more years of experience in technology, communications systems, or distribution operations

  • Ability to work with and across the Customer Services, Marketing, Metering Services, Technology Organization and Power Delivery management teams.

  • Knowledge of change management processes, communications technologies and systems (particularly RF systems), and the systems necessary to monitor over 1.5 million meters.

  • Ability to manage complex technology and business issues with experience in computer system maintenance and support/operations.

  • At least five or more years of experience in data mining (Oracle, SQL and PostgreSQL), scripting in multiple operating systems (Unix and Windows).

  • Programing experience in VB.Net, C#.Net, ASP. Net, HTML and HTML5

  • Experience with business process design desirable.

  • Occasional irregular hours when required.

  • Good interpersonal skills—ability to work with managers, peers, vendor and suppliers, installation contractors and internal resources to understand AMI system performance.


  • Assure the continuity of valid information (meter data) from the end point into the AMI Headend systems and the delivery of the data to subsequent AMI systems.

  • Very detailed knowledge of the AMI data flow process.

  • Ability to detect anomalies and exceptions to the quality standards for the data.

  • Support and enforce the AMI business process: meter troubleshooting, Headend sync-file troubleshooting, reading files troubleshooting, FTP support for AMI data files, meter billing cycle changes, removes and installs of meters, marriage file support, monitor AMI network performance (LAN/WAN), visual aides for AMI networks, monitor integration of the Headend systems with subsequent AMI systems, schedules for daily reads.

  • Assure the performance and reliability of the AMI Headend systems.

  • Provide strategic management of the AMI Headend and other systems.

  • Manage access to the AMI Headend and other applications.

  • Manage application lifecycle issues, application monitoring, installations, upgrades and change management processes with support and guidance from Information Technology and various AMI network vendors.

  • Key contributor to the strategic management of the AMI architecture.

  • Manage relationship with the various AMI Management Systems vendors.

  • Liaison across the Southern Company with peer groups as the owner of the AMI Headend systems.

  • Develop strategic process improvements for the AMI Operations team.

  • Drive out operational efficiencies to manage 1.5 million end devices.

  • Develop operational processes to support over the air functionality for security, firmware and programming.

  • Develop requirements for new systems to improve efficiencies and lower manual labor for exception management.

  • Partner with appropriate teams to implement systems in a standardize support model for Information Technology.

  • Provide support for the AMI Network.

  • Understanding of communication systems (specifically RF).

  • Ability to provide analysis and troubleshoot the AMI network (LAN and WAN).


  • Self-directed with strong initiative

  • Demonstrates good judgment and personal responsibility in all aspects of performance

  • Recognized as a Student of the Business

  • Consistently sets and maintains high performance standards

  • Builds teamwork and trust

  • Seeks continual growth and development

  • Must demonstrate behaviors consistent with the Company’s values of unquestionable trust, superior performance and total commitment

Alabama Power provides the valuable combination of competitive prices, reliable electricity supply and unparalleled service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama.

With 4.4 million customers and more than 46,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast through its subsidiaries. A leading U.S. producer of clean, safe, reliable and affordable electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for energy innovation, excellent customer service, high reliability and retail electric prices that are below the national average. Southern Company and its subsidiaries are leading the nation's nuclear renaissance through the construction of the first new nuclear units to be built in a generation of Americans and are demonstrating their commitment to energy innovation through the development of a state-of-the-art coal gasification plant. Southern Company has been recognized by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer and listed by DiversityInc as a top company for Blacks. The company received the 2012 Edison Award from the Edison Electric Institute for its leadership in new nuclear development, was named Electric Light & Power magazine's Utility of the Year for 2012 and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Alabama Power Company

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: APC2005642