IT Quality Assurance Analyst

IT Quality Assurance Analyst

Location: Atlanta, GA or Birmingham, AL

DESCRIPTION

The Technology Organization’s Customer Engagement portfolio is seeking a Quality Assurance (QA) Analyst. The QA Analyst is responsible for creating and assisting in the development and execution of manual, automated, and exploratory tests for customer facing websites and middleware applications, using proven testing methodologies. This role will also focus on manual testing & testing automation as a SME for Tricentis Tosca (both AS1 & AS2 certifications are required for this role). The candidate will actively participate in multiple projects and work closely with development teams in an agile environment. The candidate will be required to review functional requirements to assess the impact on the software applications, formulate test cases, and will assist the agile teams with backlog grooming and capturing acceptance criteria. The QA Analyst tasks include logging, tracking, troubleshooting and escalation of issues identified during testing cycles. Additional responsibilities include maintaining testing evidence for each test as proof of validation, evaluate testing effectiveness, and provide improvement feedback for testing processes.

This is a HYBRID position: Candidates must reside within commuting distance of the designated office in Atlanta or Birmingham and be willing to be present at the office as requested and/or on a regular basis.

JOB REQUIREMENTS

Education

BS/BA preferred, with preference given to Computer Science, Management Information Systems, Engineering or other technology related field.

Experience

2+ years experience testing web applications & APIs

2+ years experience with testing automation

Structured Software Testing Experience

Experience with automated regression testing, performance testing, and an application quality management solution

Experience writing database queries

Experience with performance testing automation tools such as Neoload, preferred

Knowledge/Skills/Attributes

Candidate must possess current Tricentis Tosca Fundamentals − Automating web application testing (AS1 - Formerly called Automation Specialist Level 1) & Tricentis Tosca Fundamentals − Optimizing test automation with centralized test data (AS2 – Formerly called Automation Specialist Level 2) certifications.

Strong analysis skills with ability to identify and document test plans, defects, and results

Meticulous attention to detail

Excellent root cause analysis skills & problem-solving skills

Acts with initiative, speed, and decisiveness

Effectively organizes tasks, manages multiple priorities/details, and meets tight deadlines

Learns quickly

Strong oral and written communication skills

Builds productive relationships with a focus on cooperation & teamwork

Communicate effectively and timely with customers, management, and team members

Display ability to work independently of direct supervision

Understanding of SDLC and Agile processes

Build effective relationships with peers, management, and customers

Be a student of the business, taking care to understand the challenges & goals of our company

Exhibit Our Values

JOB RESPONSIBILITIES

Subject Matter Expert for testing automation within the team.

QA lead for scrum team responsible for major API & customer facing web applications

Understand project scope and requirements to ensure appropriate testing coverage

Providing estimates through agile methodologies for thorough application testing

Facilitate and coordinate effective communication within an assigned delivery team as well as other teams within the organization

Performing manual system testing and user acceptance testing for applications

Ensuring required documentation, test plan and test result documentation for projects and initiatives is developed

Contribute to end-to-end product testing strategy, focusing on the customer experience.

Coordinate and support automated regression, performance, and load testing with internal technology groups

Providing final signoff/authorization to move solutions to production

Other Requirements

Occasional night and weekend work may be necessary

Occasional travel may be necessary

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 7612

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services