Southern Company Sr General Clerk - Transmission Project Management & Customer Service in Birmingham, Alabama

Sr General Clerk - Transmission Project Management & Customer Service


Sr. General Clerk

Job Summary

Position provides administrative and general support to the Transmission Customer Service department.

Job Duties and Responsibilities:

This position provides a full range of administrative and clerical support to the group including but not limited to, processing expense accounts, answering phones, scheduling meetings, ordering supplies, filing and managing department manager's calendar.

In addition to general administrative support, this position will also provide support by performing duties, including but not limited to, processing customer files for closeout, preparing reports and maintaining department files, assisting with meeting notes and preparation of maps and presentations, maintaining internal/external customer contacts, information and files.

This position also serves as the department compliance and training coordinator and the IT key business contact for department computers and coordinates procurement, maintenance and repair of departmental phones, radios, printers, and office equipment needs. This position will also maintain the IT budget of the department.

Job Experience

  • Experience in an administrative support role required

  • Proficient computer skills using Microsoft Office products (Outlook, Word, PowerPoint and Excel)

  • Previous experience with People Soft software highly desirable

  • Strong interpersonal and communication skills

Knowledge, Skills, and Abilities

  • Strong organizational and administrative skills with attention to detail

  • Strong communication skills, including verbal and written, as well as the ability to interact with all levels of customers and employees

  • Proven ability to prioritize and multi-task

  • Demonstrated strong teamwork skills, coupled with the ability to work as a team or independently with minimal supervision

  • Excellent time management skills

  • Knowledge of Company operations, policies and procedures

  • Must be available to work emergency call out and extended when necessary

Behavioral Attributes

  • Demonstrated behaviors consistent with Southern Style

  • Exercise independent judgment and discretion

  • Self-motivated, dependable and responsive

  • Excellent interpersonal skills to be an active team player

  • Strong work ethic

  • Ability to maintain confidentiality

  • Ability to adjust easily to changing priorities

Job Field: Administrative & Clerical

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Alabama Power Company

Other Locations: Alabama-Metro Birmingham/Eastern AL-Birmingham

Job Type: Standard

Travel (Up to...): No

Union Covered: No

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: APC2005435