Southern Company Merchandise Salesperson - Centerville, Alabama in Centreville, Alabama
Merchandise Salesperson - Centerville, Alabama
Retail salesperson role responsible for facilitating customer purchases within the Appliance Sales Division of Alabama Power Company. Responsible for execution of determined sales strategies, promotions, merchandise presentations, and product education to customers. Working with Retail Support around growing sales and securing resources, as well as working with the Buyers and Divisional Sales Managers to help ensure the best product assortment based on what customers are wishing to purchase. Supporting and selling products and services through SmartNeighbor.com, and partnering with other areas in the company in support of initiatives for customers, such as water heater conversion programs, business sales leads, etc. Continual product selling actions and activities to all customers coming into our Alabama Power offices, as well as online, to drive top line sales and net income for Alabama Power Company.
MAJOR JOB RESPONSIBILITIES:
Interact with customers to sell merchandise in line with exceeding established sales goals. Assisting customers with product selection and questions about the merchandise we sell to ensure customers are satisfied. Work with DSM to execute both local and company-wide sales initiates and awareness campaigns
Complete and maintain sales paperwork and administrative documents associated with the selling process; including sales order completion and retention, credit application files, protection plan documentation, etc.
Maintain high store standards on the salesfloor, in back rooms and within Alabama Power facilities, while working with Leadership and the Distribution Center to manage and maintain inventory flows
Establish and maintain open line of communication and execution expectation conversations with Divisional Sales Manager, ensuring alignment with overall company strategy. Participate in weekly Sales conference calls, company conference calls, and occasional travel in relation to the role, including but not limited to - Quarterly Division Meetings, and the Yearly Annual Meeting, etc.
- H.S. diploma or equivalent required; college degree preferred
- 3-5 years of prior retail experience desired, with experience including direct sales to customers
Knowledge, Skills and Abilities
Must possess a high Sense of Urgency, and an understanding of the Speed of Retail is required
Ability and experience as a trusted salesperson in a selling environment
Experience with retail execution, sales planning, replenishment and merchandise flow
Experience with merchandise presentation, driving item sales and walking customers through differences between specific merchandise and brands.
Understanding of sales and net income action plans, & delivering execution that will impact change
Communication skills including strong abilities for listening to, communicating to, and understanding of customer expectations required.
Experience with leveraging selling skills to help meet customer needs and expectations
Understanding of Inventory Control and facilitation of monthly cycle counts to control assets
Basic understanding of written and computer skills, including Microsoft Office Suite tools required.
Experience with understanding customer traffic trends and competition activities required
Experience with de-escalating customer situations a must and negotiation skills are required
Required to maintain current and relevant product knowledge of the products that are sold
Coordinate with delivery contractors and customers to move merchandise / ensure merchandise is accounted for - to fulfill customer’s orders
Alabama Power provides the valuable combination of competitive prices, reliable electricity supply and unparalleled service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama.
Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Sales & Marketing
Job Type: Standard
Primary Location: Alabama-West Alabama-Centreville
Operating Company: Alabama Power Company
Job Type: Standard
Travel (Up to...): No
Union Covered: No
Centreville Local Office - 555 Walnut Street (555CENTREVILLE)
Req ID: APC2005789