Southern Company Regional Account Manager, National Accounts (Healthcare & Poultry) in Pensacola, Florida

Regional Account Manager, National Accounts (Healthcare & Poultry)


Regional Account Manager for Southern Company Services National Accounts

Healthcare and Poultry Segment


The Regional Account Manager (Healthcare and Poultry) position within SCS National Accounts serves to develop relationships and provide superior customer service to large nationally based customers, and leverage those relationships for system growth through products, services, and electrification sales. This position ensures that account relationships and plans are developed and executed for each assigned customer to achieve growth and satisfaction targets. As the main corporate point of contact for Southern Company to these customers, the Regional Account Manager must understand rate structures, customer choice, end-use technologies, energy efficiency, customer service delivery, products and services, as well as possess a consultative approach to working with customers and internal partners. This position requires overnight travel as needed. This position will be located in the operating company regional offices dependent on the selected candidate's location.

To ensure the successful delivery of services to these customers, the Regional Account Manager will work closely with Southern Company OpCo's and subsidiaries by building and maintaining relationships with Southern Company colleagues to capitalize on marketing plans, energy efficiency programs, and service delivery. The Regional Account Manager will develop and maintain broad based relationships throughout the customers’ organizations with an emphasis at the energy/facilities management, logistics, and executives.

Beyond this position's internal responsibilities, the Regional Account Manager is required to stay current with industry trends and evolving state and federal regulations to ensure external factors are considered in the development of all strategies, recommendations, and decisions.



  • 4 year degree in marketing, management, finance, economics, or engineering strongly preferred

  • MBA a plus

Job Experience

  • Substantial experience in sales/marketing within Southern Company or another utility company

  • Direct customer interface, problem resolution, team and individual project management experience desired.

  • Account Management experience

Knowledge Skills and Abilities

  • Follow Southern Values.

  • Knowledge of power delivery practices, as well as OpCo rates, policies, and procedures.

  • Thorough understanding of end-use technologies, distributed generation, energy services, and the ability to learn and adapt to new product offerings is required.

  • Effective understanding and use of region and corporate resources to maximize customer and company value.

  • Ability to make and leverage internal relationships across the Southern System.

  • Ability to handle demanding situations, resolve conflict, and operate in an intensely competitive environment.

  • Excellent interpersonal and oral and written communications skills. Ability to convey information in a manner that is compelling and convincing while interfacing with individuals at all levels inside and outside the company

  • Ability to prioritize, manage, and respond to the needs of customers.

  • Ability to understand customers’ key performance objectives and how company products and services can contribute to customer's success.

  • Experience in making sales presentations and developing sales proposals, demonstrated track record of successful sales, and the ability to recognize when to bring in outside expertise to make the sale.

  • Ability to understand financial measurements from a customer perspective and to be able to communicate effectively with customers on financial issues. Understanding of company's profitability models (Pricem, etc.), including thorough understanding of factors influencing financial results.

  • Open to performance management feedback to improve skills and for continuous learning.


  • Must be available for overnight travel up to 50% of time.

  • Must demonstrate good safety behaviors and commitment to safety excellence

  • Self-motivated, self-directed, and proactive.

  • Proven team player that can also work independently.


  • Act as the corporate point of contact and secure strong corporate level relationships with major customers in the Healthcare and Poultry Industry on behalf of Southern Company.

  • Act as a consultant for the customer by understanding the customer's business. Seek to provide creative solutions through company products and services.

  • Coordinate corporate level contacts with Healthcare and Poultry customers. Provide a feedback loop to OpCo and subsidiary marketing teams, and effectively partner with local account managers for Healthcare and Poultry throughout the system

  • Build effective relationships, at multiple levels of client organizations, and leverage those relationships to execute sales strategies that benefit the customer and grow business for Southern Company

  • Develop and execute on-going account plan strategies for specified customers. Create and maintain customized call plans to manage and document account activities.

  • Collect, record, maintain, and update customer-related data and correspondence/contracts via systems provided.

  • Be a voice of the customer for both internal and external communications.

  • Demonstrate trust, responsiveness, value, and knowledge by contacting the customer regularly, anticipating needs, uncovering opportunities, and responding to requests promptly.

  • Demonstrate comprehensive and current knowledge of pertinent technical, business, regulatory, and industry issues related to key customers to gain credibility.

  • Recognize and utilize the correct company resources that will solve a customer problem while achieving company business goals.

  • Be responsible for personal development to maintain skills necessary to reach long- and short-term goals.

  • Share knowledge, information, and past experiences with other team members, and with our OpCo and subsidiary partners

  • Serve in a coordinating role for field marketing representatives/account managers to promote a highly collaborative effort in servicing the customer.

  • Perform all account management work within the specified budget.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Sales & Marketing

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Other Locations: Florida-Pensacola Bay Area-Pensacola, Mississippi-Coastal Area-Gulfport, Alabama-Metro Birmingham/Eastern AL-Birmingham

Job Type: Standard

Travel (Up to...): Yes, 75 % of the Time

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Gulf Power Corporate Headquarters - One Energy Place (1PENSACOLA)

One Energy Place

Pensacola, 32520

MPC Corporate Headquarters - 2992 West Beach Blvd (2992GULFPORT)

2992 West Beach Blvd

Gulfport, 39501

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: SCS2007427